How will my order be shipped? How much does it cost?

All orders are sent using FEDEX Ground shipping. Free shipping is for all US orders $9.99 and more* (Contiguous United States only).

*Free shipping is not included for HI, AK and PR and Canada. Orders sent to these areas will be charged extra US$50 (US$40 for Canada) in shipping.

*Canadian customers please visit https://ca-store.tineco.com/ for local free shipping product selection. 

 

Do you ship to PO boxes, military addresses or overseas?

No. We do not ship to PO boxes, APO, FPO or overseas addresses at this time.

 

Will I be able to track my order?

Yes. You will receive an email notification when your order ships, including a tracking number that you can use to check the progress of your shipment.

 

How long will it take for my order to arrive?

In most cases, we will process your order within 48 hours. Shipping time will depend on where you live.